Welcome to Ceilão Foods. By accessing or using our website and services, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.

Effective Date: December 30, 2025

At the All Island Banquet Owners & Caterers Association, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website the "www.banquetcaterers.lk".

1. General Information

Ceilão Foods is an online platform offering authentic Sri Lankan food products delivered across Europe. These Terms & Conditions apply to all users, customers, and visitors of the website.

2. Use of Website

By using this website, you agree:

• To use the site for lawful purposes only
• Not to misuse or interfere with the websites functionality
• Not to attempt unauthorized access to any part of the site

We reserve the right to restrict or terminate access if these terms are violated.

3. Product Information

We make every effort to ensure that all product descriptions, images, prices, and availability are accurate.

However:

• Images are for illustration purposes only
• Minor variations in packaging or labeling may occur
• Product availability may change without notice

4. Pricing & Payments

• All prices are displayed in EUR (€) unless stated otherwise
• Prices may change without prior notice
• Payment must be completed in full before an order is processed
• We use secure and trusted payment gateways for all transactions

5. Orders & Acceptance

• Placing an order does not guarantee acceptance
• We reserve the right to accept or reject any order at our discretion
• Once an order is confirmed and dispatched, it cannot be modified or canceled

6. Shipping & Delivery

• We deliver across Europe
• Delivery times are estimated and may vary due to external factors
• Ceilão Foods is not responsible for delays caused by customs, courier services, or unforeseen circumstances

7. Returns & Refunds

Our Return Policy forms part of these Terms & Conditions.

Please review the Return Policy page for detailed information regarding:

• Damaged or defective items
• Incorrect deliveries
• Refund eligibility

8. Food Safety & Allergens

• Our products are prepared in accordance with Sri Lankan and internationally accepted food safety standards
• Some products may contain allergens such as nuts, soy, dairy, or gluten
• Customers are responsible for reviewing product labels before consumption

9. Intellectual Property

All content on this website, including:

• Text
• Images
• Logos
• Branding
• Design elements

is the property of Ceilão Foods and may not be copied, reproduced, or used without prior written permission.

10. Limitation of Liability

Ceilão Foods shall not be liable for:

• Indirect or consequential damages
• Losses resulting from misuse of products
• Delays or failures beyond our reasonable control

Our liability is limited to the value of the product purchased.

11. Privacy & Data Protection

Your personal data is handled in accordance with our Privacy Policy.

We are committed to protecting your privacy and ensuring secure handling of your information.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Germany and applicable EU regulations.

13. Changes to Terms

Ceilão Foods reserves the right to update or modify these Terms & Conditions at any time.

Changes will be effective immediately upon posting on the website.

14. Contact Information

For any questions regarding these Terms & Conditions, please contact us::

• Address : Saarbrücken, Germany
• Email Address : info@ceilaolk.com
• Phone Number : +49 1520 7171365

Ceilão Foods

Authentic Sri Lankan Cuisine, Perfected for You